Website Manager

Parent Registration FAQs

Who is Blue Sombrero?

Blue Sombrero is the leading provider of online registration and web design for youth sports clubs and organizations. 

What does Blue Sombrero do?

We provide web design and online registration services to thousands of sports clubs across the entire country. We help sports clubs run more efficiently so that they can spend more of their time and energy inspiring kids to love sports, rather than being buried in paperwork! 

See a charge on your credit card from Blue Sombrero Sport Reg? Even though we can whip up a fantastic guacamole, we are not a Mexican restaurant. We helped you register a child for a soccer, baseball, basketball, football, or youth sports league!

If you're inquiring about club related questions such as:

  • Registration dates and times, price, etc.
  • Refunds
  • Cancellations
  • Transfers
  • Team assignment, equipment, uniforms, etc.

Then please contact your club or organization directly by going to their main website. Blue Sombrero is not a sports organization and cannot provide you with a refund or cancellation.

Please read our Parent Registration FAQs and you may be surprised just how quickly you can find the information you need!

The Blue Sombrero Support Team

Common Questions

*How do I register my child?

1.      How can I get a refund?

2.      What do I do if I have forgotten my username and/or password?

3.      I can't log in to my club's website. Now what do I do?

4.      I'm having trouble with registration (I get an error message or the page won't load). What should I do?

5.      I signed my child up for the wrong program or division. Can I change which program/division my child is enrolled in? Can I cancel our registration entirely?

6.      The Checkout screen won't accept my credit card. Why?

7.      The site says there are no available programs for my child - what do I do now?

8.      When creating a new account, I get a message saying my e-mail address is already in use. What should I do?

9.      My child plays with an older age groups and the system will not allow me to sign for the older division. How do I sign my child up for the older group?

10.    During registration, the system is telling me all field marked with an * are required. But I have filled out every field! Why won’t it let me get to the next page?

11.    How can I change my username or email address?

12.    How can I finish the order I see sitting in my shopping cart?

13.    Is my order complete?

14.    Tryout Acceptance - How will I find out if my child made a team?

15.    Tryout Acceptance - How can I accept the results of my child's tryout?

16.    I am enrolled in Automatic Recurring Billing and need to update the credit card number I am using to make payments. What should I do?

17.    I still owe money for my child's registration. How can I make a payment or pay off my entire installment balance?

18.    I do not want to pay via credit card. Are there other options available?

19.    How can I view my child's roster and schedule?

20.    How can I sign up to volunteer?

21.    How can I view the privacy policy for this website?

22.    What happens when a Credit Card payment fails?

Contact Us

David McFarland Basketball, LLC

Union, Kentucky 41091

Email Us: [email protected]
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