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Charlotte Independence Soccer Club

Communication & Education

It is the Club's hope that a clear communication protocol will provide the Club's members a standardized mechanism for voicing their questions and concerns. The Carolina Rapids Board and Executive Director believe that to effectively operate an organization that is growing like the Rapids, it is important that the Club establish communication protocols that best support the efficiency of the organization while retaining the personal touch that our members deserve.


  • The Board will promote and support the Club protocol for the discussion and resolution of issues.
  • Provide a quick way of addressing concerns in a manner that is fair to the parents, coaches, directors, ED and others
  • Provide good communication to members
  • Provide an atmosphere where concerns can be raised without concern of negative repercussions to a player or family


Any parent who has a specific concern should first make an attempt to solve it through the following path:

It is important that communication occur via direct face to face interaction, telephone or email rather than using public forums such as group emails or social media.  
Board of Directors Appeals Process

Field access policy for competitive teams/spectators
What can you expect from your coach when it comes to communication?

Click here for Coaching Directors and Program Contacts

Club Survey Results
Fall 2014

View the club's organizational chart


Player Health and Safety New Heading Rules


Educational Video Provides Players, Coaches, Parents and Referees Insight
on How to Recognize Concussions and Handle Return to Play;
Video Follows Young Player's Journey and Features Former
U.S. Men's National Team Player Taylor Twellman

CHICAGO (Oct. 27, 2016) - U.S. Soccer released a new video on recognizing and managing concussions, highlighting the important role parents, players, coaches, referees and health professionals play in the return to play process. The video is part of U.S. Soccer's Recognize to Recover (R2R) player health and safety program, and is designed to raise awareness of this important issue and will be used in coach and referee continued education.

The video, which is available to download and encouraged to be shared, follows the journey of a young soccer player through a suspected concussion and outlines the symptoms of concussions and the steps that should be taken before a player is allowed to return to the field. As the video weaves between reality and what takes place in the player's mind, we see how both the physical and mental symptoms of concussions have very real effects.

"A concussion can be difficult to recognize on the field and most occur without a loss of consciousness or an obvious sign that something is wrong with a player's brain function," said U.S. Soccer Chief Medical Officer George Chiampas. "If players, parents, coaches and referees work together to educate themselves and take proper precautions, athletes and parents can both enjoy exciting, challenging competition without the constant fear of serious injury."

Former U.S. Men's National Team player Taylor Twellman, who suffered concussions during his professional career, is also part of the video. Speaking from first-hand experience, Twellman emphasizes the importance for players to ask for help if they feel they may have suffered a concussion.

"My passion for this subject is well known throughout the soccer community," Twellman said. "I was honored that U.S. Soccer asked me to be a part of this program to hopefully make a difference in the way we evaluate and recover from concussions."

Earlier this week, the video was presented on a webinar to U.S Soccer's membership from across the country, including state associations, youth organizations and Development Academy clubs. Each member was provided the video and encouraged to share it with their players, coaches, parents and referees.

Recognize to Recover is aimed at promoting safe play and reducing injuries in soccer players of all ages. The first-of-its-kind program was developed with the help of medical experts to provide coaches, players, parents and referees with information, guidance and additional educational materials to improve the prevention and management of injuries.

To learn more about Recognize to Recover, visit


Why play for the Carolina Rapids?  View our video series... 

Just as we constantly think about ‘how can we make it better’ - like a player tries to do on the soccer field - we use this approach for communication to our members.  We approach the education of our members through the clear communication of our goals: communicating the atmosphere, our policies and procedures, expectations and a better understanding of the game of soccer.  With this in mind, we bring you our education information as it directly relates to the club philosophy.

Concussion Baseline Testing
Novant Sports Medicine Information
Quick Video Clips - Learn About the Rapids

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